Regulatory Matters

blue3Even Sherlock Holmes was subject to the laws and regulations of the land and we are no exception there are rules and regulations that govern the work of chartered accountants to make sure you get the quality of work that you are entitled to.

Complaints Procedure

In the unlikely event that you are dissatisfied with any of the contractual services that we have provided, then please in the first instance take the matter up with your engagement partner who should be able to resolve matters for you. Should you feel the need to take

this further then you may contact the ICAEW who will be pleased to assist you.


Should your complaint be in connection with the way we have used or handled your personal data then you may contact the Information Commissioner our reference is A8491872

Professional Indemnity Insurance

As part of our professional service we are required to have professional indemnity insurance. We let you know this in our letter of engagement, however from time to time these details may change, so we would let you know this on the website.

Our current insurer details are: RSA Insurance PLC, 9th Floor, One Plantation Place, 30 Fenchurch Street, London. EC3M 3BD.

This is world wide cover excluding the USA and Canada.




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